Terms & Conditions
Customer Care
Welcome to our Healing & Ascending Shamanic Spiritual Store and Blog! We are dedicated to providing exceptional customer care and support to enhance your spiritual journey. If you have any questions or need, please feel free to reach out to us. Your satisfaction and well-being are our top priorities!
Privacy & Safety
Introduction and Respect for Your Journey
At Healing & Ascending, we are deeply committed to honoring your spiritual journey and safeguarding your privacy and safety. We understand that exploring healing and ascension is a personal and often vulnerable process. This Privacy & Safety Policy outlines how we collect, use, and protect your information when you interact with our website, engage with our services, or purchase products from our store. We believe in transparency and are dedicated to creating a safe and supportive environment for all who seek guidance and growth through shamanic practices and spiritual exploration. We encourage you to read this policy carefully to understand your rights and our responsibilities.
Information Collection and Use
We may collect personal information from you such as your name, email address, shipping address, and payment details when you make a purchase, subscribe to our newsletter, or create an account. This information is solely used to process your orders, provide customer support, personalize your experience, and keep you informed about relevant products, services, and blog content. We may also collect non-personal information, such as website usage data, to improve our services and better understand our audience's needs. We commit to never selling or sharing your personal information with third parties for marketing purposes without your explicit consent. Specific circumstances, such as legal requirements, may necessitate the sharing of information with relevant authorities, which we will always do transparently and legally.
Safety and Ethical Practices within Our Community
We strive to foster a community of respect, compassion, and mutual support. While engaging with our blog, participating in comments sections, or interacting with other users, we kindly ask you to be mindful of others' perspectives and beliefs. We do not tolerate any form of hate speech, discrimination, or disrespectful behavior. We reserve the right to remove any content we deem inappropriate or to block users who violate these guidelines. Furthermore, we handle sensitive information related to your spiritual journey with the utmost care and confidentiality. We encourage you to feel comfortable sharing your experiences, knowing that we are committed to creating a safe space for exploration and growth. While we provide information and products to aid in your spiritual journey, we are not medical professionals, and the resources we offer are not a substitute for professional medical or psychological advice.
Product Safety and Responsibility
While we carefully source our products, such as crystals, herbs, and ritual tools, we cannot guarantee specific outcomes or results from their use. The efficacy of such tools and practices is subjective and varies individually. Please handle all items with care and follow any specific instructions provided. If you have any allergies or sensitivities, always check the ingredients and materials before use. If you have any pre-existing health conditions, please consult with a qualified health professional before engaging with any of our products or services related to healing practices. We are not liable for any injury, loss, or damage resulting from the improper use or handling of our products. Your safety and well-being are paramount, and we encourage responsible and informed engagement with the tools and information we provide.
Payment Methods
- Secure Credit / Debit Card Transactions